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Customer Service is the provision of service to the customer, to approach the most of customer satisfaction.
Be Honest of service contributing, focuses on standard or specification that factory generating.
Optimize on the availability of services to our ultimate customer by delivering the integrated quality of services, also be offering essential knowledge and advice.
We value our customers opinions strive to incorporate their feedback ability to improve our service support onward.


Field Service

The activities undertaken by qualified service engineer who trained and certified from the factory, including the experience guidance to troubleshooting on-site.

Maintenance Program

The activities to be focused on maintenance performed specifically to prevent machine breakdown and encourage our customer achieve maximum productivity and minimize production downtime.

Training Program

The activities to be conduct training programmed, to assist our customer take appropriate action in variety situation. Our comprehensive training program gives your production and maintenance staff a keen awareness how to work and get the maximum advantages from our equipment.

Emergency Service On Call

The activities to be used to diagnose and advise rectify faults efficiently for any emergency case.

Spare Part Support

To supply original spare parts and recommend significant spare parts, for the maintenance intervals to make you get efficient spare parts service.